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Featured on ABC & CBS TV!
"...keep the book as a reference."
--CAR AND DRIVER
"Best we've read on this subject..."
--THE INDIANAPOLIS NEWS
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By consumer advocate &
auto expert Mark Eskeldson
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Consumers spend over $20 billion a
year on unnecessary repairs. If you don't want to be part of this statistic,
then you need to learn the secrets revealed in What Auto Mechanics Don't
Want You to Know.
Auto Repair Scams--
Caribbean cruises and $10,000 cash prizes for
managers...
$500 per day quotas for mechanics...
Undercover investigations of Sears, Aamco, Midas, Goodyear...
Deceptive advertising...Bait &
switch tactics...Outright fraud...Did you know that sales commissions, contests,
and quotas have been widely used in many "big-name" companies, or that
their mechanics were threatened with termination for not meeting their sales
quotas? In this book, you'll read about many well-known companies that have been
charged with fraudulent business practices following undercover investigations.
You'll also learn how to spot and avoid repair scams...who to call when you need
help...how to identify incompetent mechanics and the ones who can be
trusted...how to maintain your car...and much more!
Secret Warranties: Free Repairs--
Engines...Transmissions...Paint...Shocks &
Struts...Brakes...
Exhaust Systems...Air Conditioning...Accessories...Electrical Systems...
Computers...Fuel Systems...Steering....and more!
Hundreds of items are often covered
by secret warranties, but vehicle owners end up paying for the repairs because
they don't know how to get them done for free. Few mechanics are aware of more
than three or four covered items, so even if they wanted their customers to know
about all of them, they just don't have the information. The car manufacturers
don't want people (including their own dealers) to know these exist, which is
why they're called "secret warranties." You'll learn how to get
up-to-date information. Vehicle owners can also get refunds for covered
repairs that were done in the past!
What Auto Mechanics Don't Want You to Know (4e)
"Must reading for every
motorist...protect yourself, read the book."
--CAR CARE CENTER, Sacramento, CA
Table of Contents:
- Chain Store Scandals; Who Can You Trust?
- Brake Bandits & Brake Jobs
- Tire & Auto Centers
- Tune-up Shops
- Muffler Shops
- Department Store Auto Centers
- Dealership Service Departments
- Transmission Shops
- Service Stations; Robbery on the Interstate
- Body Shop Scams: The Invisible Fraud
- Smog & Safety Inspections
- Lube & Oil Shops
- Avoiding Rip-offs; Getting Your Money Back
- Agencies: Who to Call
- Finding Mechanics You Can Trust
- Secret Warranties: How to Get Free Repairs
- Vehicle Maintenance "Secrets"
- Are Chain Stores Cleaning Up Their Act?
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Paperback, 206 pages
Published September, 1998
Discounted price: 20% off!
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